Terms and Conditions
Welcome to TirupatiTaxiWala. By booking or using our taxi services, you agree to the following terms and conditions. Please read them carefully before making a reservation.
1. Booking and Confirmation
- All bookings can be made online, via phone, or WhatsApp. Confirmation will be provided through your chosen communication method.
- Advance booking is recommended, especially during peak pilgrimage seasons.
- Customers must provide accurate pickup and drop details, travel date, and contact information.
2. Fares and Payments
- Fares are calculated based on vehicle type, distance, and package selected. All rates are transparent and communicated at the time of booking.
- Payments can be made in cash, UPI, or other accepted digital methods. Advance payment may be required for certain packages.
- Any additional charges (such as tolls, parking, or waiting time) will be communicated and must be settled at the end of the trip.
3. Cancellations and Refunds
- Cancellations made at least 24 hours before the scheduled pickup time are eligible for a full refund.
- Cancellations within 24 hours may incur a cancellation fee or partial refund, depending on the circumstances.
- No-shows or last-minute cancellations may not be eligible for a refund.
4. Service Usage
- Our vehicles are to be used only for lawful purposes. Any illegal activity is strictly prohibited.
- Smoking, alcohol consumption, and carrying hazardous materials are not allowed in our vehicles.
- Customers are responsible for their personal belongings. TirupatiTaxiWala is not liable for any loss or damage.
5. Driver Conduct and Safety
- All our drivers are experienced, licensed, and trained for customer safety and comfort.
- Customers are expected to treat drivers with respect. Any form of abuse or misconduct will not be tolerated.
- In case of emergencies or complaints, please contact our support team immediately.
6. Limitation of Liability
- TirupatiTaxiWala is not responsible for delays due to traffic, weather, or circumstances beyond our control.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
7. Changes to Terms
- We reserve the right to update these terms and conditions at any time. Changes will be posted on this page.
- Continued use of our services after changes constitutes acceptance of the new terms.
8. Contact Us
For any questions or clarifications regarding these terms, please contact us at info@tirupatitaxiwala.com or call +91-96669 96767.